Subscriptions & Delivery

How can I subscribe to The Herald-Whig?

We offer various packages for home delivery and digital access, including our best value package of 7-day-a-week delivery and unlimited digital access to Whig.com. Click here to see details of our packages and pricing. You can also call one of our friendly customer service representatives at 217-214-9444 between 7:30 a.m. and 7 p.m. Monday through Friday and 7:30 a.m. to noon on Saturdays and Sundays.

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Subscriptions & Delivery

How can I give a subscription as a gift?

Call one of our friendly customer service representatives at 217-214-9444 between 7:30 a.m. and 7 p.m. Monday through Friday and 7:30 a.m. to noon on Saturdays and Sundays.

Subscriptions & Delivery

How can I obtain back copies of the paper?

Call one of our friendly customer service representatives at 217-214-9444 between 7:30 a.m. and 7 p.m. Monday through Friday and 7:30 a.m. to noon on Saturdays and Sundays.

Subscriptions & Delivery

I have recently moved. How can I change the address of my subscription?

Call one of our friendly customer service representatives at 217-214-9444 between 7:30 a.m. and 7 p.m. Monday through Friday and 7:30 a.m. to noon on Saturdays and Sundays.

Subscriptions & Delivery

Who do I contact if my paper is damaged?

You can report an issue by emailing circulation@whig.com or calling one of our friendly customer service representatives at 217-214-9444 between 7:30 a.m. and 7 p.m. Monday through Friday and 7:30 a.m. to noon on Saturdays and Sundays.

Subscriptions & Delivery

Can I manage my print subscription online?

Yes, you can manage your account by clicking here. If you have further questions, contact a customer service representative at 217-214-9444 between 7:30 a.m. and 7 p.m. Monday through Friday and 7:30 a.m. to noon on Saturdays and Sundays.

Subscriptions & Delivery

How do I report a delivery problem with my print newspaper?

You can report an issue by emailing circulation@whig.com or calling a customer service representative at 217-214-9444 between 7:30 a.m. and 7 p.m. Monday through Friday and 7:30 a.m. to noon on Saturdays and Sundays.

Subscriptions & Delivery

How do I temporarily stop delivery of my newspaper?

You can set your own vacation stop by calling a customer service representative at 217-214-9444 between 7:30 a.m. and 7 p.m. Monday through Friday and 7:30 a.m. to noon on Saturdays and Sundays. You may also email us at circulation@whig.com with the dates you need your paper held or stopped. Please be sure to include your address.


Call us or email us if you need to change or cancel your temporary stop once it has been entered.

Subscriptions & Delivery

Who can I contact with a question about my newspaper bill?

Call one of our friendly customer service representatives at 217-214-9444 between 7:30 a.m. and 7 p.m. Monday through Friday and 7:30 a.m. to noon on Saturdays and Sundays.

Online

Subscribers: How to download and use our e-edition app

The Herald-Whig recently launched a new e-edition program, which includes access to a new app for Android, Apple and Kindle. This guide explains how to download the app for each device type and outlines key features.