Ambulance Service switching April 1 to new billing system

Posted: Mar. 12, 2013 7:45 pm Updated: Apr. 2, 2013 9:15 pm

By MATT HOPFHerald-Whig Staff Writer

The Adams County Ambulance Service plans to launch its new in-house billing and collections system April 1.

Ambulance Director Paul Davis told the Ambulance Board on Tuesday that the data input into the TriTech Sotware System was moving forward.

"We're in good shape," he said. "We will be able to start collecting the data April 1, and once the data is collected, we'll be seeing (the bills) go out."

Davis said the tablet computers that will be used by paramedics to file reports have not arrived and aren't expected to be shipped until April 4.

"When we ordered those, we were told there would be a three- or four-week delivery date," he said. "That was in January."

The department will borrow computers from the Adams County Emergency Management Agency in the meantime.

"We'll still be able to collect data," Davis said. "We'll still be able to do our training, and we'll still be able to continue down this road. We'll just have a brief orientation."

The Ambulance Board severed its relationship with billing service Intermedix at its November meeting after receiving a report that the company could have recovered an additional $238,000 from overdue accounts. Members also heard in November that an additional $64,000 in accounts were overdue by more than 361 days.

The reports were prepared by Medical Business Resources, which has an office in Quincy. The company was hired by the department to help with the transition.

Phil Begley of Medical Business Resources said by the end of the 2012, an additional $93,000 was moved to that column.

"Intermedix has been focusing on your early accounts in trying to get the claims paid after they are billed, but they are not doing much in the way of follow-up," Begley said.

Begley said most of those accounts were private payers.

In other business, the Ambulance Board bid farewell to Jill Mason, who has served as Blessing Hospital's representative since 2003. Kelly Muder is Mason's replacement.

Mason said the county has made tremendous strides in improving services and could continue its progress.

"We still have some opportunities for using EMS for chest pains," she said. "There are still some things that you could work on with the hospital."