Illinois News

Flood disaster assistance to be available Thursday in Dallas City

By Herald-Whig
Posted: Jul. 10, 2019 12:01 am

DALLAS CITY, Ill. -- Area residents impacted by recent flooding will be able to seek information and help at a "multi-agency resources center" to be open from 10 a.m. to 6 p.m. Thursday at Dallas City Elementary School.

The Illinois Emergency Management Agency announced Tuesday it will open the center to make it easier for people affected by spring flooding to access disaster-related relief services and information.

"While river levels are starting to recede, the disaster continues for many people whose homes and businesses were damaged by this flood," said Alicia Tate-Nadeau, acting director of the IEMA.

"Anyone affected by this devastating event is encouraged to visit a multi-agency resource center," Tate-Nadeau said. "A MARC is a one-stop-shop to help people affected by the flood. Here, Illinoisans are introduced to the invaluable services and information available through a variety of state and local organizations."

Representatives from at least nine agencies will be on hand to provide information and assistance at the elementary school, located at 921 Creamery Hill Road in Dallas City.

Slated to take part are:

The Department of Insurance, which can assist individuals with questions about insurance policies. It also will provide insurer contact information and materials about insurance claims and assist with the claims process. People may also call the department's toll-free number at 866-445-5364.

The Department of Human Services, which can assist individuals through a variety of programs, including replacement Supplemental Nutritional Assistance Program cases, assistance to people with disabilities, emergency and transitional housing, childcare and parenting resources and other crisis assistance.

The Department on Aging, which will be able to work with people who already receive services and others who may now need assistance.

The Illinois Attorney General's Office, which can help people avoid fraudulent contractors as they recover and rebuild their homes and businesses. The agency's Fraud Hotline is 800-386-5438.

The Illinois Department of Revenue, which can help flood victims get the necessary waivers if they can't file their tax returns in a timely manner or if they need to have a property reassessed due to flood damage.

The Illinois Department of Public Health will provide information on the essential public health services available in the community, including tetanus vaccines, well-water testing kits and food safety.

Illinois VOAD (Volunteer Organizations Active in Disaster) will provide referrals for residents who need help removing debris and addressing mold remediation. VOAD also will provide flood buckets, hygiene kits and cleanup kits. Mental health counseling will also be available.

The Salvation Army will provide individual disaster case management. Volunteers will work one-on-one with households impacted by the flood to help develop and carry out a disaster recovery plan.

More information also is available on two state-operated websites dedicated to disaster relief: or

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