Lori Klusman is a Customer Service Representative in the Circulation and Classified departments at the Herald-Whig. As a Customer Service Representative, Lori provides prompt, accurate and courteous service to subscribers in the Circulation department and customers in the Classified department. She came to us with previous customer service and sales experience. She studied Computer Science and Business Administration at John Wood Community College. Besides being a mom to three children, Lori enjoys dirt track racing and boating in her spare time. Lori joined the Herald-Whig Circulation Department as a Customer Service Representative in December 2018.